Product information
You can use Energy-Bullets best when you are short of energy or when you have to go on longer.
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One Energy-Bullet works for up to 5 hours.
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Energy-Bullets are doping free and have the official doping free certificate from the WADA (World Anti-Doping Agency).
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Energy-Bullets are safe to use if you do not exceed the recommended daily amount.
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For pregnant women and/or women who are breastfeeding, no more than 200 mg. use of caffeine per day is recommended. One Energy-Bullet contains 40 mg. caffeine.
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Energy-Bullets are not suitable for children under 16 years of age. Keep out of reach of children.
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One Energy-Bullet contains 40 mg. natural time-release caffeine.
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The natural caffeine comes from Guarana, tea and coffee.
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The maximum daily recommended amount of caffeine is 600 mg for men and 500 mg for women. People who are sensitive to caffeine can limit this to 400 mg. caffeine per day.
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Energy-Bullets contain xylitol and mannitol. Excessive use can have a laxative effect.
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Keep cool and dry. Storage advice: between 7 and 18 degrees Celsius.
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See the date on the package for this. Limited shelf life after opening.
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The packaging consists of cardboard and food-spending PP plastic. Both can be recycled.
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Orders
No, there is no minimum number of packages that must be ordered.
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Yes, anyone can become an Energy-Bullets dealer. One dealer package consists of 24 cylinders.
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Yes, anyone can become a dealer. As a dealer you agree to the conditions that apply to the dealers: General conditions, Terms of use, Right of withdrawal, Brand protection and Privacy statement.
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The more you order, the higher the discount you will receive on your order. To support your sales, we offer online promotional material. Send your email to sales@energy-bullets.com.
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On dealer products you can get sharply rising discounts. Everyone can register as a dealer.
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Once you have confirmed and paid for your order, you cannot change your order anymore. Of course you can place a new order if you have forgotten to order something.
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You can specify a different delivery address with each order. If you want to give a friend a nice and unique gift, just enter his/her address.
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The consumer products can be send within Europe to countries other than the Netherlands. A contribution to shipping costs is charged for this.
The dealer products will be send free-shipping within Europe.
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If the product is not in stock, you will be notified. The message will also state when your ordered products are expected.
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Payment
You can pay in two ways: by bank or credit card (Visa or Masterd Card).
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That’s right, if you pay by bank, your payment will be transferred to Energy-Bullets via the payment provider. The provider states as the beneficiary on your statement.
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Delivery
You can only have your package sent by DHL to a street address. DHL is not entitled to deliver packages in a PO box.
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Consumers receive their order within the Netherlands by free shipping. For other countries within Europe a contribution to shipping costs is charged. Dealers receive their order within Europe by free shipping.
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Consumers can have their package delivered to any street address in the Netherlands. It is also possible to have your order delivered to DHL service points so that you can pick up your order at any time (see DHL service opening times). Delivery points abroad differ per country. See the options for this after you have entered the delivery address with your order.
Dealers can have their package delivered to any street address in the Netherlands. It is also possible to have your order delivered to DHL service points so that you can pick up your order at any time (see DHL service opening times). Delivery points abroad differ per country. See the options for this after you have entered the delivery address with your order.
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The following applies to delivery addresses within the Netherlands: Orders placed on Monday to Thursday before 3 p.m. are delivered the following day. Orders Friday, Saturday and Sunday are delivered the following Tuesday. For delivery addresses outside the Netherlands, the delivery times of DHL apply.
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Once your order has been shipped, you will receive a track and trace number and you can view where your package is located.
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If your package has not arrived you can report this via sales@energy-bullets.com.
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Your package will be ready for 7 days at the DHL point you specified. If you have not picked it up within these 7 days, the package will be returned. Shipping costs will be charged for sending your package again. You will receive a message about this by e-mail.
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Your package will be ready for 7 days at the DHL point you specified. After this it is sent back to Energy-Bullets. Energy-Bullets can resend the package to you. In this case the shipping costs will be charged.
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Energy-Bullets is a food product which due to the food safety regulations, cannot be returned.
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If the product is damaged, please make a photo of the box before opening and send it to sales@energy-bullets.com so that we can find a suitable solution.
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Shipping costs are not charged within the Netherlands.
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Online support
We would like to hear from you what you think of Energy-Bullets. We are happy with every response. Send your email to sales@energy-bullets.com.
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You can change your email address with your account details on the website.
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Go to your account and indicate that you have forgotten your password. You will receive an email to reset your password.
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You can change an address yourself within your own account.
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If you receive an error message, mail it to sales@energy-bullets.com. Preferably a print screen.
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You can find your customer number with your account details.
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Brand & promotions
If you are a dealer, you may only use the brand expressions as indicated by Energy-Bullets. You can find this with your dealer-account.
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If you want to collaborate with Energy Bullets, send an email to sales@energy-bullets.com. Include all information about it in your email the project such as:
- The date of the event;
- The type of event; a sports, game, music or travel event;
- A short description of the event such as the target group, the number of guests you expect, the place where the event takes place and why you think Energy-Bullets can make a good contribution as a sponsor;
- Is it a product sponsorship or collaboration;
- Your contact details such as your name, email address and telephone number.
Energy-Bullets cannot honor all applications. If the event fits in with the objectives and planning of Energy-Bullets, we will contact you within 2 weeks.
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